Ideas for MiraIdeas for Mira as submitted to our Feature Upvote board. Ideas are ordered by 'new' and the 50 top matches are included.pr_pf5dkpey2fumtul2025-05-18T12:19:03ZGenerate & export backup file of Mira account datasug_deohur3vscsemix2026-05-18T05:17:46Z2026-05-18T05:17:46ZAs an expansion of exporting our client list, we would like to export and backup our Mira data for security reasons. We'd like the backup file to include reports, invoices, quotations, drawings, etc.Staff clock on & clock offsug_fghsrvjgdk1tgo02026-05-12T03:26:11Z2026-05-12T03:26:11ZWould be any cance add this feature to our curent version or updated ones ?Ability to set default time option when clicking on calender to make appointmentsug_jgxhghmtjlkouag2026-05-06T02:39:25Z2026-05-06T02:39:25Zcurrently if you click a day on the calendar and set up the appointment this way, it defaults to full day creating extra clicks to uncheck the full day and change the day so it doesnt spread across a second day. even after adding the appointment type in this does not update making the appointment type useless in this situation. currently the only way is to start from a quote or the client screen which often doesn't work depending how a new client phone call goes.Client appointment confirmation (interactive)sug_xtqbzeqtvsgkvzl2026-04-07T03:29:19Z2026-04-07T03:29:19ZClient receives text or email with interactive button to confirm appointment or contact to rechedule, the status of the appointment in calendar then changes to confirmed or otherwiseDate Filter for uploaded photos when making a reportsug_atdocbgv9qjxpq02026-03-29T02:35:05Z2026-03-29T02:35:05ZIt would be so much easier to add photos to a report (with older photos when needed) if it were possible to filter the uploaded photos by upload date.Zapier Integrationsug_avlmqucbn4vjkez2026-03-15T02:41:02Z2026-03-15T02:41:02ZZapier integration will complete multiple of the suggested improvements already posted. It'll allow better sales pipeline management, closing more deals and stopping missed leads as well as automating various things.Emailsug_mh4cnclbeozwlk82026-02-27T07:23:25Z2026-02-27T07:23:25ZOnce we have writen the quote before we just sending it with a generic email thats pre loaded it would be good to custom write your own email to every client.Sign-up request sent to a different person or manager at the storesug_kweqodqdvuzcmfv2026-02-24T05:21:19Z2026-02-24T05:21:19ZCurrently, we do not have control over where the sign-up requests are sent, and it is unclear if they are being directed to the primary email address.
It would be very helpful if we had the option to send these requests directly to the store manager rather than the primary email. This would allow individual store managers to sign up, which is more efficient than having the property owner or area manager handle registrations for multiple branchesAbility to integrate with outlook/gmail (google workspace)sug_lqdnrluf5bkolsp2026-02-16T00:36:29Z2026-02-16T00:36:29ZCurrently reports/invoices/reminders etc that are sent from Mira to clients are received by the client from <mailbox@mira.au>. This can appear in customer's junk mail and is often overlooked. It would be convenient to integrate the email message feature with outlook or gmail/google workspace so that emails so that:
- Those emails come directly from the pest control businesses' actual email address
- Those emails are less likely to end up in client's junk mail folder
- Clients can reply directly to those emails, and those emails appear in pest control businesses' inboxPersonalising Reminderssug_ebrpdwfibme7t122026-02-11T00:42:51Z2026-02-11T00:42:50ZI know there is the default reminder option, but it lacks detail - The email reminder is good, and the details are on the link in the SMS, however many people are wary of clicking links within messages these days.
I'd love the ability to create an SMS reminder that includes client's name, appointment type, and a line that requests they contact us if there are any issues with this day or time.
Something we can set on a client-by-client basis and it's linked to all their services when sending automatic reminders.Invoicing option from additional technician profilesug_4q59dxk9dbckaac2026-02-09T13:27:18Z2026-02-09T13:27:18ZI would like to suggest adding a feature that allows our technicians to create invoices and collect payments on-site immediately after completing a job, similar to the process currently handled by our administrative staff.Calender sync that actually workssug_tzhoklv30khisdy2026-02-04T06:42:53Z2026-02-04T06:42:52ZCalender sync that works would be greatSend later button for invoices & reportssug_juiuy78wixyszho2026-01-27T11:13:50Z2026-01-27T11:13:50ZClick & hold to send invoice @ 7am not 11pm.Duplicate Inventry Items/Servicessug_tuqy3vdfxkx7p9w2025-11-25T09:41:03Z2025-11-25T09:41:03ZThe ability to duplicate inventry items/services for ease of adding multiple similar products/services.Conducive Conditions field for Commercial Clientssug_zfyfekpydslycxc2025-09-16T12:03:03Z2025-09-16T12:03:03ZIt would be great to have the ability to raise a condition against a client for example, hygiene/food waste. However, instead of having to clone the previous report to see the previous entry. A way for the condition to be loaded on the client's profile or account where it could be observed in the system when onsite carrying out the service where it automatically appears on the service report. It could be a simple as a menu icon or widget that a technician could click on when under that particular client to see if any conditions have been raised previously. Or potentially have a parameter control that will not allow for the job to be closed off if there are open conditions that need to be reviewed and actioned.Message templates after job completionsug_ahpbplalmjjcpol2025-08-10T21:50:51Z2025-08-10T21:50:51ZHello i have asked this before is there an option now to send job completion message for a dedicated template for say example Ants, with a pre filled message with information i can fill in for my clients. i don't mean the custom message as i find this useless when i can type something myself though email or SMSAbility to Choose Send Method (Email/SMS) based on message typesug_hp6n6ndfble9syh2025-08-04T07:33:17Z2025-08-04T07:33:17ZIt would be great to have the ability to set different default messaging methods for different types of reminders. For example, I’d like unscheduled appointment reminders to default to SMS, while payment reminders are sent via email. This flexibility would help tailor communications to suit the nature of each reminder.Alert for active sitessug_ariuqctned4przh2025-07-29T01:16:26Z2025-07-29T01:16:26ZThe client to flash a few times in another colour OR a pop up to state important client, for example, "active termite site"Make all future invoice reminders automatically use billing emailssug_faalij6jpafazpy2025-07-23T10:59:10Z2025-07-23T10:59:10ZCurrently, all invoice reminders automatically go to the primary email instead of the billing email. I have to change it on every invoice I create to make sure it goes to the correct email.
It would be great to have reminders for invoices automatically go directly to billing along with the original invoice. I need to have the primary email set for appointment reminders, but it doesn't make sense the invoice reminders don't go to the billing email.Inventory / vehicle stock listsug_asdboif3euddbg52025-07-20T15:03:10Z2025-07-20T15:03:10ZI would like to propose the implementation of a comprehensive inventory system for our company. This system would significantly enhance our ability to monitor technician inventory, all company assets, and each vehicle's stock list on a monthly basis.
A robust inventory system would ensure we maintain accurate and current records, leading to improved operational efficiency.Add ‘ Email Attachments’ on Reports- eg: photographs etcsug_py2q7jm2sucupgm2025-07-17T23:56:56Z2025-07-17T23:56:55ZCurrently, the ability to add attachments to invoices such as photographs is available on invoices however it would be beneficial to have the ability to add photographs etc on reports.Status of the Jobsug_oux65smqpha9s0g2025-07-02T23:48:33Z2025-07-02T23:48:33ZIf the status of the job is set to 'Additional Work Required' it should automatically go into the unscheduled section to be reallocated.Bcc option for messaging templates and/or client reviews.sug_tvzbw2uqmzqdxk52025-07-02T23:10:33Z2025-07-02T23:10:33ZSome review platforms will send scheduled review emails when you bcc them in an email to the customer. They manage reviews better so the customer has a chance to contact our customer service before leaving a 1 - 3 star review. Either the system templates or the client reviews tab should allow Bcc email address to be added.Calendar weekly View on tablet & desktopsug_yfvq5hypdf82kfc2025-05-25T12:18:21Z2025-05-25T12:18:21ZWe would greatly appreciate it if the mobile and desktop versions of the calendar could be updated to allow scrolling down for navigation, instead of just the forward and backward arrows.
Currently, this scroll-down functionality seems to be available in the monthly view but is not present in the weekly schedule viewQuoting terms & conditionssug_bg9qvmaq5acp47y2025-05-21T09:50:25Z2025-05-21T09:50:24ZCould we get like a drop down box with a list of terms and conditions to easily add to a quote like "provide documentation of underground services or I won't accept any liability if they're struck during drilling through concrete" "in the event of drilling through tiles they might crack, I accept no liability if a tile is damaged during drilling" etc etcspell checksug_ndf71klck8ssgbj2025-05-20T03:59:02Z2025-05-20T03:59:02ZA spell check feature would add some professionalism.Warranty statussug_wga0eckqb5wjmoz2025-04-28T03:01:29Z2025-04-28T03:01:29ZA text area that updates via technician input for warranty periods - eg GP 12 month internal only. Information that appears against the client per job and updates when input enteredScroll down feather rather than next page arrowsug_b8bjmvontiaffrz2025-04-22T01:25:35Z2025-04-22T01:25:35ZI have a suggestion regarding the colander feature. It would be a significant improvement if you could develop the colander below for both the current and upcoming weeks. For the existing week, it would be ideal to modify appointments by scrolling down instead of editing the time and date directly.
Additionally, incorporating this scroll-down feature into the mobile app this week would be highly beneficial. It would offer easier accessibility compared to using the arrow-down function to navigate to new or previous weeks.Unscheduled Reminders, 1 month aftersug_jzgivn3ygmxf9t02025-03-28T05:19:54Z2025-03-28T05:19:54ZTo be able to set a reminder to be sent 1 month after the unscheduled date as well as 1 month beforeTrend and Analysis & able to report all the Rodent station activitysug_j4sokeuc09co8qv2025-03-27T15:46:13Z2025-03-27T15:46:12Ztrend and analysis & able to report all the Rodent station activity on each visits, Bar code scanning within the app without a separate bar code scanner, easy to report 100 bait stations and more.
Also summarize these report on each visits as well as trend & analysis for site audit.Upcoming appointments in client connectsug_xxfkiqinqb5xp5p2025-03-27T12:17:51Z2025-03-27T12:17:51ZThe option to share a list of upcoming appointments in client connect so that the client has access to their own calendar?Display Client Name When Quote Accepted Instead of QUO_ has accepted your quote.sug_p1bzk4igiwkexed2025-03-27T06:55:15Z2025-03-27T06:55:15ZRewards for long time userssug_xszfwc0dfke8pck2025-03-26T05:38:49Z2025-03-26T05:38:49ZWe see discounts and free trial periods for new users, but what about a reward for the loyal love you long-time users?Reassign Future Appointments Buttonsug_lf98lbpt9ch1kfo2025-03-26T00:04:36Z2025-03-26T00:04:36ZAbility to reassign appointments to another staff member when deactivating a staff member which is no longer required.Financial Reportingsug_oz8gp9vcfdv85ua2025-03-24T01:49:41Z2025-03-26T00:37:31ZI can't see anywhere you can pull a financial report on service type eg. break up of income from building and pest inspections / CAS / Doubles / TPIs etc
Also income per technician reporting?
Will any financial reporting be available soon?The ability to copy or duplicate and appointment in the calendasug_6usivjjz9suwsvj2025-03-05T01:06:04Z2025-03-05T01:06:04ZSay we are at the one site for 5 days over a month, not on regular days like every Monday where I could create a recurring rule. It would be amazing to set up the first day with all details and attachments and then copy/duplicate that appointment directly into a new date - including notes/attachments etc. Not having to set up five separate appointments. Thank you.SMS reports and invoices to sms as a separate function just like service m8 can.sug_ywkbydjp6mphfmq2025-02-10T23:31:10Z2025-02-10T23:31:10ZReferrals managementsug_vecmehi67oluy3y2025-02-08T00:51:07Z2025-02-08T00:51:06ZA system/functionality to add/manage job referrers, helps us track specifically which marketing channels are most effective and converting the most, also helps with CRM. The Client Referrals bar chart on dashboard could do a lot more.Review management dashboardsug_ik0z37hpl5xypqb2025-02-08T00:48:47Z2025-02-08T00:48:47ZInstead of just sending a review link to the customer with reports, it would be great to see if they clicked on it, and to also send scheduled remindersExporting Calendarssug_i7tx7mhldzohwbw2025-02-05T06:41:23Z2025-02-05T06:41:23ZIt would be helpful to have a function that would allow a mira calander to be exported to google/outlook without all of the client details.
-The option to omit the client info from the shared calendar and just show the time of an appointment as 'busy' 'do not disturb, 'able to take calls' (for example).
-It would be helpful to be able to have the option to select info you want to removed/included, for example- remove the address but still have the town, or be able to still include the type of job.Export payment summary to CSVsug_6hlqcjmpk1t9exk2025-01-30T03:01:43Z2025-01-30T03:01:43ZWe need the ability to export the invoice & payment summary to Excel as part of our quarterly reporting. PDF isn't sufficient.Purchase order section when booking appointmentsug_5rasbstdu2bxihu2025-01-23T10:36:02Z2025-01-23T10:36:02ZWhen booking in an appointment, the ability to add a Purchase order number for clients that require a PO for invoicing. This will then merge over when an invoice is created. Even the ability to upload saved files to the appointment would be great.SITES UNDER CLIENTS "SIMILAR TO GROUP"sug_9tsct15aqea8gps2025-01-23T10:33:03Z2025-01-23T10:33:02ZThe function to have multiple sites under clients, eg. instead of being able to just add multiple emails, addresses and phone numbers, have a section to add "sites" instead of having to create a new client under groups. I know its similar but to have all the different sites under 1 client would be beneficial. Or the ability to have more sections around the different addresses eg, name of site, contact, address, email, phone all in one area instead of separate.CAN YOU ATTACH A FORM SAY A PRE TREATMENT RECOMMENDATION WHEN A REMINDER SMS IS SENT?sug_0ymzeomowyu8wk72025-01-15T08:05:54Z2025-03-26T01:02:20Zyearly reminderssug_tvchjq2gnnvkzqf2024-12-30T00:06:38Z2025-03-26T00:46:07ZWould be great if you can have your own default message stay permanent and not having to copy a paste it.
And not having the estimated due to just your owned preferred message that it is approaching it due date and to call.Selling Unit Pricesug_5ukdtiuyjwszmuv2024-12-19T08:27:14Z2024-12-19T08:27:13ZI find this confusing because "Selling" unit price to me means the price my customer will pay. In this setting, Selling Unit Price is the purchase price of the goods. It would be helpful if Selling Unit Price was renamed purchase cost of goods.Reassign invoices to technician who completed the jobsug_jameunu153g2aah2024-12-16T22:17:15Z2025-03-23T09:25:27ZRight now, invoices are automatically assigned to whoever created the invoice.
Add the ability to re-assign an invoice to the technician who actually went on site to complete the job.
This would reflect in the invoice and payment summary widget too against the technician.Auto Insert Appointment Description to Reportsug_ngpvtq40l56bcys2024-12-04T02:07:16Z2024-12-04T02:07:15ZAbility to toggle appointment description to display in a report as it does for invoices.Archive deletesug_g3p25gvefvzc96r2024-11-11T04:39:02Z2024-11-18T04:15:38ZThe ability to delete dummy / test invoices from the archiveADDING $ VALUE DISCOUNT OPTION INSTEAD OF JUST % ON INVOICESsug_spfun1j33co2c912024-10-30T23:58:58Z2024-10-30T23:58:58ZIts nothing really major to be fair but we often give $ amount discounts that do not equate to a percentage of the full amount charged that we can use that discount tool for. Id love to use this function but currently just type into the main body of invoice " X$ discount applied"