Suggestions for improving Mira
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95
votes
Offline Mode
Fully operational Offline Mode for Android and iOS Applications
65
votes
Clients digital sign & return documents without signup
Currently it doesn't appear to be possible to send a form through to a customer for them to complete and return. We use pre-purchase agreements quite a bit, and at ...
49
votes
CRM/Marketing/Lead Capture Module
Better CRM is needed.
CRM is very important to know our customers. We need to know who is the most important customers. Where the business is coming from. How to ...
46
votes
Invoiced Status Icons: Attached/Sent/Delivered/Read/Paid/Unpaid - Invoice List/Appoinments
See comments for requirements
Under consideration
45
votes
Add Form (report) to complete by technician to appointments
Add the ability to predefine what report templates must be completed as a system default on the appointment type and also individually for each appointment card.
34
votes
Approximate arrival time
Another thing that might be a good idea for you guys to work on is instead of sending out a reminder to the customer saying an exact time maybe send a reminder out ...
32
votes
Display public holidays and events based on location
it would be nice to be able to lock out specific days in the calendar, public holidays for example
31
votes
ADDING $ VALUE DISCOUNT OPTION INSTEAD OF JUST % ON INVOICES
Its nothing really major to be fair but we often give $ amount discounts that do not equate to a percentage of the full amount charged that we can use that discount ...
Under consideration
30
votes
Customer Online Booking Tool
System calculates available booking time taking into account other bookings & travel time.
27
votes
Projected Revenue Widget
A widget that will add up all the entered dollar value appointments booked for future completion (preferably monthly). This way you can predict monthly revenue.
26
votes
Custom Appointment Statuses
Proposal sent or something along those lines so we can follow them up for quotes given.
Even a colour to show that
25
votes
Calendar Sync/Import
Ability to import appointments from Google/iCal.
Allows for import and/or sync of appointments past and present.
20
votes
Toggle scheduler to show suburb in appointments dialogs
Toggle the scheduler to show the suburb in the appointments so we can see where to best schedule nearby jobs
Under consideration
18
votes
Asset Management System (Asset Watcher)
Asset Management System for baiting stations and other assets
18
votes
Blacklist clients
When a client is no longer a good fit or the client has not paid the bill, blacklist them into a category so you can easily see them but when you click on their file, ...
Under consideration
16
votes
Ability to merge customer attachments into another customer profile
Under consideration
16
votes
Appointment Checklist/Tasks
Being able to add tasks that must be completed by the technician for specific job types. (i.e. Pre Construction Jobs for Builder A - take photo of stickers in meter ...
14
votes
Appointment/Job Routing & Mapping
Could we possibly get a weekly mapping widget that shows a local map and pins where your appointments are for the week. this way we can create better workflow and ...
13
votes
Display Client Name When Quote Accepted Instead of QUO_ has accepted your quote.
Under consideration
11
votes
Live, interactive map, trending data, barcode scanning.
It would be great if you can include a barcode scanning functions on the pest management devices. This result will generate a Trent and analyses of rodent or pest ...
Under consideration
11
votes
Pre-populating invoices for reoccurring services
For all services that are re-occurring (EG. weekly/monthly commercial jobs) - it would be great for invoices to pre-populate also at the same price and include the ...
11
votes
Name option next to phone numbers in client cards
it would be great if we could add a contact name next to the contact phone numbers in the client card. Often we have two different phone numbers for each household ...
Under consideration
11
votes
Having a default starting page setting
So for admins it may be the dashboard, for technicians it may be the calendar or other page so when you log on it goes automatically to your chosen preference
11
votes
Payment Plans
Ability to issue an invoice with payment plan terms.
-Set dates which credit card will be charged automatically
-Card validity check (expiry date)
-Set custom ...
10
votes
The ability to copy or duplicate and appointment in the calenda
Say we are at the one site for 5 days over a month, not on regular days like every Monday where I could create a recurring rule. It would be amazing to set up the ...
Under consideration
10
votes
Send a group SMS/Email for a group of clients
Under consideration
9
votes
9
votes
Add Daily/Anytime Tasks to Calendar
When it comes to reminders for things to do on a daily basis, it would be great if we could have the ability to integrate the days tasks at the top of the calendar. ...
8
votes
Add optional recurring rule appointment types
pre purchase building & timber pest inspection require a option to change the recurring appointment job type to annual timber pest inspection (as pre purchase ...
Under consideration
8
votes
Integration with Mailchimp
Respectfully request integration with Mailchimp. We have our client base who we email regularly all in Mailchimp and it also integrates with our website. Being one ...
Under consideration
8
votes
Ability to set reminder AFTER appointments to follow up
Appointment type default and appointment setting to be able to set a time after the appointment to receive a reminder with an "Action" note and/or ability to create apt.
Under consideration
7
votes
Ability to restrict information from contractors
Only see appointment notes. Not able to see client notes history (but with client pinned notes only). Only access to certain reports. Able to take payments for their ...
Under consideration
7
votes
Create Invoice Account / Attach 1 invoice to multiple appointments
Under consideration
7
votes
Bcc option for messaging templates and/or client reviews.
Some review platforms will send scheduled review emails when you bcc them in an email to the customer. They manage reviews better so the customer has a chance to ...
Under consideration
7
votes
Client Custom Fields
Can a section be added into the client base to prompt us in asking if they have a pet, so it flags us in the appointments
Under consideration
6
votes
SMS reports and invoices to sms as a separate function just like service m8 can.
Under consideration
5
votes
video embedded into inspection checklists
We would like to have short video opportunity embedded into our checklist as it is a major compliance issue for our industry. The video length is around 3 to 10 ...
Under consideration
5
votes
Automated quote reminders
Set up an automated quote follow up to the customer (series of emails) so you don't have to manually send a follow up email each time.
Under consideration
5
votes
Slipping away filter
The ability to run a management report where you can select a date. clients who have not had a document generated (ability to select apt., report or inv) after the ...
Under consideration
5
votes
Entering expenses
At the moment I’m using Formitize and I really thinking of changing over to Mira but the only thing that stops me is that Formitize is a bit better in the finance ...
Under consideration
5
votes
A separate Company profile and technician profile
A company profile with different dashboard can be managed with a multiple employees. which means employees cant see the company revenues and revenue trends. lets say ...
Under consideration
5
votes
Booking confirmation
Automatically send a booking conformation when a appointment is booked or put into the calendar from the unscheduled queue or change from unconfirmed to scheduled
Under consideration
4
votes
Add ‘ Email Attachments’ on Reports- eg: photographs etc
Currently, the ability to add attachments to invoices such as photographs is available on invoices however it would be beneficial to have the ability to add ...
Under consideration
4
votes
Status of the Job
If the status of the job is set to 'Additional Work Required' it should automatically go into the unscheduled section to be reallocated.
Under consideration
4
votes
Reassign Future Appointments Button
Ability to reassign appointments to another staff member when deactivating a staff member which is no longer required.
Under consideration
4
votes
Purchase order section when booking appointment
When booking in an appointment, the ability to add a Purchase order number for clients that require a PO for invoicing. This will then merge over when an invoice is ...
Under consideration
4
votes
4
votes
Search Features - Expanded and Refind
- filter reports by suburb
- filter quotes/invoices by suburb
- query qoutes, invoices and reports by client details
I've enjoyed other CRMs where I have been ...
Under consideration
3
votes
Alert when appointment is in a zone with no or low cell service
If appointments are booked in a location with low/no reception the system will advise you of this.
Each technician can have their own service provider linked to ...
3
votes
Referrals management
A system/functionality to add/manage job referrers, helps us track specifically which marketing channels are most effective and converting the most, also helps with ...
Under consideration